{"id":1804,"date":"2026-10-13T13:32:42","date_gmt":"2026-10-13T11:32:42","guid":{"rendered":"https:\/\/zlawendy.pl\/?page_id=1804"},"modified":"2026-10-13T13:32:59","modified_gmt":"2026-10-13T11:32:59","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/zlawendy.pl\/en\/zwroty-i-reklamacje\/","title":{"rendered":"Returns and complaints"},"content":{"rendered":"
\n<\/p>\n

14-day returns<\/h2>\n

You can withdraw from your purchase within 14 days<\/strong> of receiving your parcel, without giving a reason.<\/p>\n

    \n
  1. E-mail us at bok@zlawendy.pl<\/a> or use the withdrawal form (annex to the Terms and Conditions<\/a>). Include your order number.<\/li>\n
  2. Send the product back within 14 days to: Polish Business Club Sp. z o.o., ul. Diamentowa 71, 08-119 Purzec, Poland<\/strong>. You cover the return shipping cost.<\/li>\n
  3. You will be refunded (including the cheapest standard delivery) within 14 days, using the same payment method \u2014 once we receive the parcel or proof of dispatch.<\/li>\n<\/ol>\n

    Please note: essential oils, cosmetics and other sealed products cannot be returned if the seal was broken after delivery (hygiene and health protection).<\/p>\n

    Complaints<\/h2>\n

    If a product is damaged or not as described, e-mail us at bok@zlawendy.pl<\/a> with your order number, a description and photos. We reply within 14 days and offer a replacement, repair, price reduction or refund as provided by consumer law. Please do not send the product back before contacting us<\/strong> \u2014 many issues can be resolved from photos.<\/p>\n

    Parcel damaged in transit? If possible, ask the courier to record the damage on delivery.<\/p>\n

    <\/trp-tag><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1804","page","type-page","status-publish","hentry"],"yoast_head":"\nZwroty i reklamacje | zLawendy.pl<\/title>\n<meta name=\"description\" content=\"Zwrot w 14 dni bez podania przyczyny i reklamacje w zLawendy.pl: jak zg\u0142osi\u0107, adres zwrot\u00f3w, terminy i zwrot pieni\u0119dzy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zlawendy.pl\/en\/zwroty-i-reklamacje\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zwroty i reklamacje\" \/>\n<meta property=\"og:description\" content=\"Zwrot w 14 dni bez podania przyczyny i 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